Data protection

Statement on the collection of personal data

This statement on the collection of personal data (“PICS”) informs you in accordance with the data protection regulations:

  • For what purposes your personal data collected by us will be used once it has been collected in connection with your use of this website (“Website”) or your purchase of products sold through this Website (“Products”);

  • To whom your personal data is disclosed Data may be disclosed; and

  • Who you can contact with requests to view or correct your data.

We may revise these PICS by amending this page. You should visit this page periodically to stay informed of any changes.

1. User Data

1.1 “We”, “us”, “our” refers to the data user.

2. Data subjects

This PICS applies to personal data of (“you” or “your”):

(a) Visitors: people who visit our website

(b) Users: people who purchase, request or receive products 

(c) Contacts: people who contact us via our website, by email or by other means

3. What we collect

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) From visitors: IP address or other unique device identifiers *

(b) From users:

  • user name

  • Account password

  • First name*

  • Email Address*

  • Billing address*

  • Delivery address*

  • Payment information *

  • Phone number (c) From contacts:

  • First name *

  • E-Mail-Address *

  • Any other personal data you provide to us

  • Indicates mandatory personal data

3.2 If you do not provide us with mandatory personal information, we may not be able to provide you with access to our website, supply you with our products, or respond to your communications with us.

4. Purpose and Use

4.1 We may collect, store, process, transmit and use your personal data for the following purposes:

(a) Providing our products, for example:

  • Management and execution of your orders

  • Creating and updating your account

  • Processing and facilitating billing and payments

(b) Monitoring and analyzing website usage and compiling statistics

(c) Personalizing your website experience 

(d) Improving our website and products 

(e) For research and development (including machine learning) 

(f) For customer service and support 

(g) For non-marketing communications such as order confirmations 

(h) For technical purposes and project management 

(i) To maintain website security and integrity 

(j) For fraud prevention 

(k) For legal or regulatory requirements 

(l) For direct marketing with your consent 

(m) For other related purposes

4.2 Personal data will not be used for other purposes unless:

(a) you have explicitly consented; 

(b) the new purpose is directly related to the original purpose; or 

(c) an exception applies under applicable law.

5. Recipients

5.1 We may disclose your personal data to:

(a) our employees and officers

(b) our subsidiaries and their employees and officers 

(c) Shopify Inc. and affiliated IT service providers 

(d) PayPal and other payment processors 

(e) suppliers, for shipping products 

(f) other service providers, including:

  • Administrative service providers

  • IT and software providers

  • Data analysis provider

  • Data entry and processing providers

  • Cloud service provider

  • Credit reference agencies

(g) Our insurers and banks

(h) Legal, financial and accounting advisors 

(i) Regulatory, law enforcement or fraud prevention agencies 

(j) Business partners in mergers, acquisitions or restructurings

5.2 If you use payment processors, you are subject to their policies.

5.3 We ensure confidentiality through contractual clauses. 

5.4 Any further disclosure requires prior consent.

6. Cookies

6.1 Our Cookie Policy is part of our Privacy Policy. 

6.2 Cookies help websites function efficiently and remember your preferences. 

6.3 We use cookies to:

  • to store technical data for website functionality

  • to save your settings

  • Analysis of website navigation

  • Tracking behavior regarding content and product preferences

6.4 We use:

  • Session-Cookies

  • Persistent Cookies

6.5 Cookie types include:

  • Necessary cookies

  • Functional cookies

  • Performance cookies

6.6 Third-party cookies are listed in our Cookie Policy.

6.7 By using our website without disabling cookies, you consent to their use. 

6.8 You can disable cookies via your browser settings. 

6.9 Cookies are stored only for the duration they are intended to be used.

7. Retention

7.1 We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. 

7.2 After the retention period has expired, the data will be destroyed, unless otherwise required by law.

8. Access and Correction

8.1 Under the GDPR, you can: 

(a) request a copy of your personal data, unless you are exempt from data protection. 

(b) request the correction of inaccurate data.

We may reject requests for corrections under certain conditions.

8.2 To request access or correction, please contact us.

8.3 We may charge a reasonable fee for processing these requests.

9. Direct marketing

9.1 We may use the personal information we collect about you to market our products directly to you.

9.2 The types of personal data we may use for direct marketing purposes include:

  • Your full name

  • Your email address

You have the right to object to the use of your personal data for direct marketing purposes. If you do not object, we will assume that you consent to the use of the above-mentioned data for these purposes. If you object to the use of certain types of data for direct marketing, please inform us accordingly.

9.3 The direct marketing activities we may carry out using your personal data include:

  • Sending you information and promotional material about our products, similar products you have already purchased, discounts, special offers and other relevant news.

  • Providing news about our website or products.

  • Sending festive or seasonal greetings

You can opt out of these direct marketing activities at any time by notifying us accordingly.

9.4 Unless you expressly consent, we will not use your personal data for the direct marketing activities described above.

9.5 Provided we obtain your consent, we may share your personal information with third parties (as referred to in Section 5.1) for direct marketing purposes.

9.6 You can withdraw your consent or ask us to stop using your personal data for direct marketing at any time by sending us an email or replying to a marketing email with the "Unsubscribe" line in the subject line.