Terms and Conditions
1. Introduction
1.1 These Terms and Conditions apply to the use of our website and the purchase of products offered through our website.
1.2 The defined terms and their interpretation are set out in Section 26.
2. Acceptance
2.1 You represent and warrant that:
(a) you are an individual and at least 18 years old;
(b) you are legally competent to enter into a binding contract with us; and
(c) you are not prevented from entering into a legally binding contract with us under any applicable law or treaty.
2.2 We reserve the right to request written confirmation of your acceptance of these Terms.
2.3 You represent and warrant that you have not:
(a) been convicted of a computer or internet crime; and
(b) been denied Products or access to the Website in the past.
2.4 We reserve the right to refuse you access to our website if we consider it necessary or appropriate.
2.5 Cancellation of an order constitutes:
(a) your representation and warranty that you have read these Terms and Conditions carefully and in full;
(b) your offer to purchase the order only in accordance with these Terms and Conditions;
(c) your agreement that any order confirmation shall be based solely on these Terms and Conditions; and
(d) your obligation to us to comply with these Terms and Conditions.
2.6 If you do not agree to these Terms and Conditions, you may not use the Website or purchase any Products.
2.7 You must expressly agree to these Terms and Conditions in order to:
(a) submit any information to or through our Website; or
(b) purchase any Product.
2.8 By visiting our website, purchasing products, or agreeing to these Terms and Conditions:
(a) you also agree to our Privacy Policy; and
(b) you accept and agree to comply with our Acceptable Use Policy (see paragraph 12 below for further details).
2.9 We recommend that you print these Terms and Conditions for future reference.
2.10 If you do not agree to these Terms and Conditions, you must not place an order or communicate with us.
3. Personal Use
You agree that you will use the Site solely for your personal, non-commercial use as a principal and not as an agent or on behalf of any other person to purchase products.
4. Prices
4.1 The product prices displayed on our website include shipping costs but exclude any fees, taxes, duties, levies or other government charges (“customs unpaid and tax unpaid”).
4.2 All customs duties, taxes, fees, charges, or other government fees and declarations associated with the import of the products to the delivery address are your responsibility and are not included in the product price. In some cases, additional costs may apply to all deliveries, which are not the seller's responsibility and must be borne by the customer. In addition to shipping costs, these also include customs duties and import VAT, as the goods are shipped from a non-EU country (China). Whether customs duties are payable for a product should be clarified with our customer service before ordering. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped duty-unpaid and untaxed. The buyer is the "importer" and is responsible for the correct payment of customs duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, please check your country's import duties and VAT before placing your order. The buyer is responsible for ensuring full compliance. Verification of compliance with all laws and regulations of the importing country upon receipt of the goods.
4.3 We make every effort to ensure that all details, descriptions, and prices of products displayed on our website are correct. However, errors may occur. If we discover a pricing error, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you or receive no response from you, the order will be treated as cancelled, and you will receive a full refund. If you reconfirm your order, we will arrange for delivery of your order and charge or refund the amounts indicated in the notification we send to you shortly after receiving your reconfirmation of your order. We will use the same payment method you used to place your order.
4.4 We are not obliged to fulfil an order if the price quoted on the Website is incorrect (even after you have received an Order Confirmation).
4.5 Prices may change from time to time. However, such changes will not affect orders for which an order confirmation has been sent.
5. Order Process
5.1 Once you have placed an order, availability applies to all orders. Provided we have sufficient stock to fulfill your order, you will receive an order confirmation, which serves as confirmation of receipt of your order. In the event of delivery difficulties or unavailability of your order, we will notify you by email and refund any payments already made.
5.2 A contract is only formed upon delivery of an order confirmation and only in respect of the products listed in the order confirmation. These General Terms and Conditions of Sale form an integral part of the contract and exclude all other terms and conditions.
5.3 If your order includes more than one product, the products may be delivered to you in separate shipments at different times.
5.4 We reserve the right to remove any Products from the Website at any time. We also reserve the right to edit or remove any materials or content from the Website. We will not be liable to you or any third party for the removal of any Products from our Website or for the editing or removal of any materials or content from our Website.
5.5 We reserve the right to refuse or reject your order at any time (even after sending an order confirmation). We will not be liable to you or any third party for the cancellation or rejection of an order.
5.6 If we cancel your order after we have received your payment (and sent you an order confirmation), you will receive a full refund.
6. Payment
6.1 You can pay for the products using any of the payment providers listed on our website.
6.2 You can also pay for all or part of your order using a promotional voucher that we provide. Promotional vouchers can only be redeemed online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with these payment intermediaries, including documents and information containing your personal data.
6.4 We are not a regulated payment processor or money service provider and accept no responsibility for payment failures or problems caused by payment intermediaries.
6.5 You are responsible for providing complete and accurate information during the payment process. All payments must be made from your own funds. By placing your order, you confirm that:
(a) you use the payment method used for payment;
(b) you are the rightful owner of the promotional voucher, if applicable; and
(c) You have sufficient funds or credit to pay for the relevant order.
6.6 We assume no responsibility or liability for the unauthorized use of your credit, debit, or prepaid cards by third parties, even if these cards have been reported stolen. We reserve the right to report any fraudulent payments or other illegal activities to any relevant authorities (including credit reference agencies).
6.7 You must not:
(a) make or attempt to make chargebacks in respect of any payments made by you for Products; or
(b) reverse any payments you have made in connection with any Products.
6.8 You will indemnify us against any chargeback or reversal of your payment and against any losses, costs, liabilities or expenses we may incur as a result of or in connection with such chargebacks or reversals.
7. Delivery
7.1 We will endeavour to deliver your order to the delivery address specified when placing your order.
7.2 We will inform you of the expected delivery date during the payment process.
7.3 We will notify you if we are unable to meet the estimated delivery date. However, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising from any delay in delivery.
7.4 We may be unable to deliver products to certain locations. In this case, we will notify you and arrange for cancellation and refund of the order or delivery to an alternative delivery address confirmed by you.
7.5 Risk in the Product passes to you upon delivery to the delivery address, unless delivery is delayed due to a breach of your obligations under these Terms and Conditions. Risk will pass at the time delivery would have occurred but for your breach.
7.6 If you are unable to accept or collect your order, we may leave you a notice with instructions for redelivery or collection by the carrier.
7.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery or your failure to collect your order from the carrier, we may charge you for all fees and other costs incurred by us in returning the order to the sender. This does not affect our other rights and remedies.
7.8 Goods will be dispatched within 2-5 days after receipt of confirmed payment. The standard delivery time is 5 to 8 business days, in exceptional cases up to 4 weeks, unless otherwise stated in the item description. The seller does not ship directly. The order will be dispatched by the manufacturer as soon as the entire order is available.
7.9 All customs duties, taxes, tariffs, levies, or other official fees and declarations associated with the import of the products to the delivery address are your responsibility and are not included in the product price. In some cases, all deliveries may incur additional costs for which the seller is not responsible and which must be borne by the customer. In addition to shipping costs, these also include the costs of customs duties or import VAT, as the goods are shipped from a non-EU country (China). Please check with our customer service before ordering to determine whether customs duties or import VAT are applicable to a product. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped duty and tax unpaid. The buyer is the "importer" and is responsible for the correct payment of customs duties and/or import VAT and must fully comply with all laws and regulations of the importing country. Since import regulations vary from country to country, please check your country's customs duties and import VAT before ordering. The buyer is responsible for fully verifying compliance with all laws and regulations of the importing country upon receipt of the goods.
8. Cancellation or modification of orders
8.1 Once an order has been placed on our website, you can cancel or modify it by email.
8.2 Once an order has been packed, it cannot be canceled or changed. Instead, the order must be returned to us in accordance with paragraph 10. As our goods are shipped from Asia, transit times may be longer, and we have no control over these times. If the products are already on their way to you, cancellation is no longer possible. Please wait until you have received the goods and return them to us. Of course, you can also notify us of your cancellation in advance. To ensure a timely return, we ask you to send us a dispatch confirmation. An early refund is only possible 16 weeks after receipt of the order, provided the goods have not yet arrived with us.
8.3 Since we operate a fully automated system, orders are processed immediately after shipment. Therefore, we are unfortunately unable to interrupt the shipping process until delivery, so refunds prior to receipt of goods are only possible up to 24 hours after placing the order.
9. Defective Products
9.1 You acknowledge that the Products are standard products and are not specifically tailored to your needs.
9.2 All product descriptions, information and materials on the Website are provided "as is" and without any express or implied warranty or other representation.
9.3 Product images may differ slightly from the actual product received.
9.4 If the product you received is faulty, you can send us an email. Please inform us of the product you wish to return and include a photo of the faulty product.
9.5 You may return the product to us in accordance with clause 10.
9.6 We will inspect the product immediately upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we believe that the product is defective.
9.8 Our sole obligation to you in respect of defective Products will be (at our sole discretion):
(a) replace the product and bear the cost of delivering the products to the delivery address. In this case, you must return the defective product to us, and we will deliver a replacement product to the delivery address; or
(b) pay you an amount equal to the product price and the cost of returning the defective product to us. We will pay this amount to the account from which we received payment, using the same payment method.
9.9 If we determine that the product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the product and may require you to pay reasonable service fees, which we may debit from the payment method used for the order. We will not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising from this paragraph, to the fullest extent permitted by law.
10. Returns and Refunds
10.1 Our Returns Policy forms part of these Terms of Sale, upon which you may access and use our Website.
10.2 If you are not completely satisfied with your order, you can send us an email, inform us of the product to be returned, and return it to us. The cancellation period is 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.
10.3 The return shipment and the associated costs shall be borne by the customer.
10.4 A refund is subject to receipt of the product. We will inspect the returned product upon receipt.
10.5 You must ensure that the product is returned to us in the same condition in which you received it and properly packaged. The product must be unused, all labels must be intact, and the product must be in its original packaging. If a product is returned to us in an unsuitable condition, we reserve the right to refuse the return.
10.6 The processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the product you returned, we will send you an email to authorize your return. Your refund will be processed promptly via the payment method used for the order after we send you notification of the approval of your return.
10.8 The cancellation is completed as soon as we have received the goods.
10.9 Since our goods are shipped from Asia, delivery times may be longer than our control. If the goods are already in transit, a cancellation is not possible. Please wait until you have received the goods and return them to us. Of course, you can also notify us of your cancellation in advance. To ensure the fastest possible return of the goods, we ask you to send us a shipping confirmation. An early refund is only possible 16 weeks after receipt of the order, provided the goods have not yet arrived.
11. Vouchers
11.1 You can redeem our promotional vouchers or discounts when paying for products on the Website.
11.2 To redeem a voucher or discount, the voucher or discount code must be entered at checkout.
11.3 Once the voucher or discount code has been entered and applied, it will be applied to the total amount of your order at checkout.
11.4 Only one promotional voucher or discount can be redeemed per order.
11.5 The balance of a promotional voucher is non-interest bearing and has no cash value.
11.6 If the balance of a promotional voucher is insufficient for your order, you can pay the difference using a separate payment method on the website.
11.7 If you redeem a promotional voucher for a returned order, the value of the promotional voucher will not be refunded. However, if you paid for part of the voucher with a separate payment method, that part may be refunded.
12. Permitted Use
12.1 You may not ("Prohibited Actions"):
(a) use our website in any way or take any action that causes or may cause damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any illegal, unlawful, fraudulent or harmful way, or in connection with any illegal, unlawful, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is related to) spyware, computer viruses, Trojan horses, worms, keyloggers, rootkits or other harmful computer software;
(d) conduct any systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our Site using any robot, spider or other automated means;
(f) violate the policies contained in our website's robots.txt file;
(g) use the data collected from our website for direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mail);
(h) use the information collected from our website to contact any individual, business or other person or entity;
(i) use the Website or direct interaction with any Device unless you are expressly authorized to do so;
(j) directly or indirectly use the Site's infrastructure to initiate, propagate, participate in, direct, or attempt to conduct hacking attacks or to send bandwidth-intensive, malicious, or potentially harmful network messages to any device, whether owned or not by us;
(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive or access the structure or source code of the Website (whether for the purpose of creating derivative works from the source code or otherwise), directly or indirectly;
(l) use or access the Site to develop a similar or competing product or service or to communicate any benchmarking or comparison study to any third party;
(m) sell, assign, sublicense, transfer, distribute or lease your access to the Site;
(o) make the Website available to any third party over a private computer network;
(p) edit or alter in any way any content or printed or digital copies of materials printed or copied from our website;
(q) use the Website in any manner prohibited by applicable laws or regulations;
(r) make unauthorized requests or orders; or
(s) place speculative, false or fraudulent orders.
12.2 You agree that you will be liable to us for any damages, losses, liabilities, costs or expenses that we incur as a result of or in connection with any Prohibited Act committed or authorized by you.
12.3 You agree to notify us as soon as possible if you become aware of any person engaging in any prohibited activity. You will provide us with reasonable assistance in any investigations we may conduct based on the information you provide.
12.4 You must ensure that any information you provide to us through our Website or in connection with our Website or the Products:
(a) is true, accurate, current and complete and not misleading;
(b) comply with all applicable laws and regulations;
(c) does not violate the privacy, data protection, confidentiality or intellectual property rights or any other rights of any person; and
(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.
12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will promptly update any information you provide to ensure it remains complete and accurate.
12.6 You must comply with all applicable laws in connection with your use of the Site. It is your sole responsibility to ensure compliance with them, whether based on your country of residence, the location from which you access the Site, or otherwise.
12.7 Please notify us by email if you become aware of any material or activity on our website that violates these Terms and Conditions.
13. Links to the Website
13.1 Links from our Website to other third-party websites and resources are provided for information purposes only. Links from our Website to other websites and resources do not constitute a recommendation or endorsement of these linked websites or resources or the information contained therein.
13.2 You acknowledge and agree that we have no rights or control over the content of any other websites and resources linked to or referred to on our Site.
13.3 You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
13.4 You must not establish a link in such a way as to suggest any form of association, authorization or endorsement on our part where none exists.
13.5 You must not establish a link to our Site on any website that is not owned by you.
13.6 You must not frame our Site on any other website or link to any part of our Site other than the home page.
13.7 We reserve the right to withdraw linking permission without prior notice.
13.8 The website to which you link must comply in all respects with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).
13.9 Please contact us in advance for approval of any link to our website that does not comply with this paragraph 13.
14. Intellectual Property Rights
14.1 The code, structure and layout of the Website are protected by intellectual property rights.
14.2 We are the owner or the licensee of all intellectual property rights in our website and the content and materials published on it. These works are protected by law and treaty throughout the world. All such rights are reserved.
14.3 You may use the Website and all its content solely for your personal, non-commercial use and in accordance with these Terms of Use. The Website contains content related to the Products.
14.4 You agree to notify us of any suspected infringement of our intellectual property rights.
14.5 You may not use our trademarks without our prior written consent unless they form part of the material you use (and reproduce exactly as described in Section 13).
15. Data Protection
15.1 Our Privacy Policy forms part of these Terms and Conditions, on the basis of which you may access and use our Website.
15.2 We use cookies on our website. We also use cookies to track how our customers prefer to use our website. By accepting these Terms and Conditions, you also consent to our use of cookies for this purpose. For more information about cookies, see our Privacy Policy.
15.3 If you provide us with your personal data, we will process it in accordance with your instructions and take appropriate security measures to protect that personal data against unauthorized and unlawful processing and against accidental loss, destruction or damage.
15.4 Unless special safeguards are appropriate or otherwise agreed in writing, information and documents created in connection with the sale of the Products may be exchanged between us. In particular, such information and documents may be accessible in electronic form to our employees, officers, consultants, or agents.
16. Viruses
16.1 We do not warrant that our website will be secure or free from errors or viruses.
16.2 It is your responsibility to configure your information technology, computer programs, and platform to access our website. You must use your own anti-virus software.
16.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
16.4 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we believe that you have breached any of the provisions of this paragraph 16, your right to use our website will cease immediately. We reserve the right to report any breaches to the relevant law enforcement authorities and will do so where required by applicable law.
17. Liability
17.1 Subject to clause 17.13, to the fullest extent permitted by law, we will not be liable and will not be responsible or liable for any loss you or anyone else may suffer as a result of:
(a) third party or user content;
(b) our content, in particular its accuracy, completeness or timeliness;
(c) the Products, including the quality, illustrations, descriptions or specifications, conformity to the description and suitability of the Products for a particular purpose;
(d) reliance on any information contained in these Terms and Conditions or on our website or on any features provided in these Terms and Conditions or on our website;
(e) the inability to access the Website or any part thereof, or access being unavailable, partial, or malfunctioning at any time; and
(f) any failure or delay in the performance of our obligations, whether or not we notify you, if and to the extent that the failure or delay is caused by circumstances beyond our reasonable control, including telecommunications failures, power failures, terrorist attacks, strikes in the fuel industry, adverse weather, computer failures, supplier delivery failures, industrial disputes, and staff absence due to illness or injury. The time for performance of any obligations affected thereby shall be extended accordingly.
17.2 We will not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of profits, business opportunity, goodwill, savings or benefits or any form of indirect, special or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the party concerned was aware of the possibility of such loss or damage.
17.3 Our liability arising directly or indirectly from these Terms (including your purchase of products from us under these Terms) or not otherwise expressly excluded under these Terms is limited to the greater of US$1,000 or five times the price you paid for the products giving rise to the liability. The amount of this limitation of liability will be reduced by the amount of any outstanding amounts owed by you to us.
17.4 Any claim by either party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms and Conditions must be brought within one year of the act or omission alleged to have caused the loss or expense.
17.5 Unless claims can be excluded or limited by law, you may bring claims arising out of or in connection with these Terms and Conditions personally against our employees, officers, consultants or other agents involved in the performance of the respective obligations.
17.6 All representations and warranties, whether contractual or otherwise, and all warranties, conditions, terms, representations and undertakings arising by statute, common law, usage, course of dealing or otherwise (including implied warranties of satisfactory quality, fitness for a particular purpose and description) are excluded to the fullest extent permitted by law.
17.7 Claims against us (including our employees, officers, and consultants) may only be brought for one act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising out of one matter.
17.8 The limitations in this Section 17 apply to our total liability to you (including any other third parties to whom we are liable, whether or not we consent) in respect of any one claim. You and all other persons will jointly be liable only to one claim from us in respect of the same loss.
17.9 If a limitation of liability applies, regardless of amount, it applies to the entire provision of services or delivery of products by us. There are no separate aggregate limitations of liability that apply to you, each company in the group to which you belong, and any person nominated by a user in the group.
17.10 If we are jointly and severally liable to you with another party, we are only liable to pay you that part that can reasonably be attributed to our fault. We will not be liable to you for that part that can be attributed to the fault of another party for which that other party would otherwise be liable.
17.11 Our liability to you will be reduced by the amount for which another party would have been liable if:
(a) you have also filed a proceeding or action against that other party; or
(b) we have commenced proceedings or made a claim against the other party under the Civil Liability (Contribution) Regulations or similar laws in any other relevant jurisdiction.
17.12 In determining whether other parties are liable to you, no account shall be taken of the fact that you have no legal remedy against the other party because of the statute of limitations on actions against that party, the lack of sufficient funds, the reliance on exclusions or limitations of liability, or the fact that the other party no longer exists.
17.13 The exclusions and limitations of liability in these Terms and Conditions do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or negligent breach of professional duties;
(c) for any other liability which cannot be excluded or limited in the jurisdiction in which a relevant claim is brought, including any limitations on our right to limit liability; and
(d) in all other cases, to limit our liability to an amount less than the minimum required under the circumstances by any other law or regulation applicable to the claim. In such case, such minimum shall be deemed to replace the amount otherwise applicable.
17.14 These provisions constitute an exhaustive list of the remedies available to each party or any third party against each party under or in connection with these Terms.
18. Indemnification
18.1 You will indemnify and hold harmless the Indemnified Parties on demand from all claims, costs and losses of any kind which the Indemnified Parties suffer or may suffer and which arise from
(a) a material breach by you of the provisions of these Terms and Conditions
(b) fraud, negligence, misconduct or reckless disregard of your obligations under these Terms and Conditions; and
(c) your use of our website.
18.2 We are entitled to claim reimbursement from you for all costs incurred by us in connection with a claim for damages. These costs are payable upon request.
19. Force Majeure
19.1 If a case of force majeure lasts longer than one week, we may terminate these Terms and Conditions without notice by written notice. We shall not be liable beyond the refund of the product already paid for but not yet delivered.
19.2 We reserve the right, in the event of a Force Majeure Event, to act at our sole discretion to fully comply with our obligations under these Terms and Conditions.
20. Changes
20.1 We may change these Terms and Conditions from time to time. We will notify you in advance of any material changes that we believe may be detrimental to you. We will notify you of any changes to these Terms and Conditions. The current Terms and Conditions will apply to your use of our website and any products offered through our website.
20.2 If you do not agree to the amended Terms and Conditions, you may no longer use our website or purchase our products.
20.3 If you have expressly agreed to these Terms and Conditions, we will ask for your express consent to any revised Terms and Conditions before your first purchase of a product after the change comes into effect. If you do not expressly agree to and accept the revised Terms and Conditions within the time period we specify, you must discontinue using the Site or purchasing our products.
21. Your breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or we reasonably suspect that you have breached these Terms in any way, we may
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) suspend the processing of an order;
(d) refuse to accept any payment from you; or
(e) permanently block your access to our website;
(f) block access to our website from computers using your IP address;
(g) contact any or all of your internet service providers and request that they block your access to our website; or
(h) take legal action against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit or block your access to our website or any part of our website, you must not take any steps to circumvent such suspension, prohibition or blocking.
22. Termination and Suspension
22.1 You may discontinue use of the Website at any time.
22.2 We may suspend the provision of the Website at any time with or without giving any reason and with or without notice.
22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to the Website if your use of the Website is likely to give rise to, or risks giving rise to, legal liability of any kind or disrupting the use of the Website by others.
22.4 If we suspend or terminate your access to the Website, we will notify you in advance. However, we may suspend or terminate your access immediately and without notice at our sole discretion.
22.5 We do not guarantee that our website will be available at all times or without interruption. We may interrupt, suspend, discontinue, or restrict the availability of all or part of our website for commercial or operational reasons. We will notify you in a timely manner of any such suspension or discontinuance. In the event of any termination, suspension, withdrawal, or modification of the website, you will not be entitled to any compensation or other payment.
23. Effect of Termination
23.1 Termination of these Terms and Conditions shall immediately terminate any obligation to provide customer service.
23.2 Under no circumstances will you be entitled to any compensation from us for any loss of rights, loss of goodwill or any other loss arising out of the termination of these Terms and Conditions for any reason whatsoever.
23.3 Termination of these Terms and Conditions shall not affect any rights already accrued and shall not affect any provisions of these Terms and Conditions that, by their terms, are intended to continue or come into effect thereafter. Paragraphs 17 (Liability) and 18 (Indemnity) shall survive termination of these Terms and Conditions.
24. General Provisions
24.1 You may not assign your rights under these Terms and Conditions.
24.2 The rights, powers and remedies provided for in these Terms and Conditions are (unless expressly stated otherwise) cumulative and do not exclude any rights, powers and remedies provided by law or otherwise.
24.3 We outsource the hosting of the Website to third parties.
24.4 If the validity or enforceability of any provision of these Terms and Conditions is limited by applicable law, that provision will remain valid and enforceable to the fullest extent permitted by law. The invalidity or unenforceability of any such provision will not affect the validity or enforceability of the remaining provisions.
24.5 The failure to exercise, or delay in exercising, any right, power or remedy under these Terms and Conditions or at law shall not constitute a waiver of such right, power or remedy. A waiver of any breach of any provision of these Terms and Conditions shall not operate as a waiver of any subsequent breach of that provision or of any other breach.
24.6 The exercise of the parties’ rights under these General Terms and Conditions is not dependent on the consent of any third party.
24.7 These Terms and Conditions are for the benefit of both you and us and are not intended to benefit or be enforceable by any third party.
25. Governing Law
“Order” means the order you place through our Website to purchase one or more Products from us;
“Order Confirmation” means the email we send to you in accordance with paragraph 4.3 above to confirm your Order;
“Payment Intermediary” means any payment processor we use;
“Product” means a product offered on our Website;
“Website” means the Website;
“Site Infrastructure” means all of our systems (including code) that enable, provide, or describe the Site;
25.2 References to “paragraphs” refer to paragraphs of these Terms and Conditions.
25.3 Headings are for convenience only and shall not affect the interpretation or structure of these Terms and Conditions.
25.4 Words in the singular include the plural and vice versa. Words expressing gender include all genders, and references to persons include individuals, companies, corporations, businesses, or partnerships.
Please email us if you have any questions or concerns about these Terms and Conditions, the Website, or the Products.
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